AMC & Support for ERP's

Preventive and technical support for ERP modules

Partnership for Support and Maintenance - Allow you to focus on Core Competencies

We bring efficient processes and an experienced team to make sure that your IT systems and applications get a real time support. Our cost effective model will provide high potential for cost savings and effectiveness in the IT landscape maintenance.

   

 Manage Steady State

By deep dive component level monitoring and business transactions. Continuous support will be provided to attain business continuity.

 Maintain Productivity

Using right metrics and SLA. Continuous Monitoring issues, proactive analysis of probable risks minimizes any downtime of application.

 Knowledge Acquisition

Always an asset to the organization. End User Experience and User stories will be recorded as Book of Knowledge for future use & process improvement.

 Continuous Improvement

An ongoing effort to improve products, services, or processes. Adapting to new technologies and changes helps to stay ahead of competition.

Dedicated Support Organization

We will help in providing continuous improvement in the IT landscape at a controlled cost in the management of applications. Process Optimization and continuous improvements using industry specific best practices and tools.

Operational & Delivery Excellence

Agile business scenario needs a special focus to maintain continuous availability of the system to the business operations. Industry specific delivery models (Request Based, Flex Delivery Model) provide operational and delivery excellence.

Reliable, Timely and 24/7 Support

Reliable, Timely and round the clock support for mission critical applications helps in business continuity. Identify areas for continuous improvement and let end users know you’re always looking to enhance the solution.